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Q: do you have package installation and delivery?
Answer: in view of our marketing network throughout the country, can not do the bag, so the company provided free delivery in Chengdu city within the scope of the installation; remote customers our free shipping service agency of logistics, freight borne by the customer.

Q: how would you like your contract to be signed?
A: when you confirm the product you want to order, our sales will make the product sales contract in good time, and then the fax, scanning or express delivery will be effective after the two sides sign the contract according to your requirements.

Q: how long will your production cycle take?
Answer: depending on the degree of complexity and quantity of the product, our production cycle is 10-15 days in general. If the customer is in urgent need of opening, we can also inquire about the stock products to the sales customer service.

Q: what about your after-sales service?
A: we have a professional customer service team, our company is committed to one year warranty for any medical devices sold, quality tracking service system of lifelong maintenance, the medical devices sold any fault within a year were given free replacement parts or whole; the occurrence of a failure in one year after our maintenance only a part of cost, free technical service and maintenance costs. I am in this commitment in the warranty period, the quality of complaints received, in an hour to make maintenance plan decision on the fault report, 24 hours to complete the repair and maintenance free. More than the warranty period maintenance, only the cost of parts costs, technical services and maintenance fees.

Q: where is your company? How can I place an order?
Answer: our company is located in Sichuan province Chengdu city Jiujiang District Shuangliu Town, local customers can directly come to our factory inspection, satisfied with the order; remote clients can order nearest to the customer service consulting local dealers, no established distribution areas can be directly to our headquarters in order.

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